Privacy Policy

Pacific Autohaus ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services.

Information We Collect

We collect information you provide directly through our website forms, including:

• Name
• Phone number
• Email address
• Vehicle interests and preferences
• Employment and income information (financing applications only)
• Address information (financing applications only)

We also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and referring URL.

How We Use Your Information

We use the information we collect to:

• Contact you about vehicles you have expressed interest in
• Process and respond to financing inquiries
• Respond to your questions and requests
• Send marketing communications (with your consent)
• Send non-marketing updates and news (with your consent)
• Improve our website and services

Information Sharing

We do not sell your personal information to third parties.

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential. We may also share information when required by law or to protect our rights.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic.

You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.

Opting Out of Communications

You can opt out of receiving text messages at any time by replying "STOP" to any message you receive from us.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know — You can request details about the personal information we have collected about you.
• Right to delete — You can request that we delete the personal information we have collected from you.
• Right to opt out — You can opt out of the sale of your personal information. Note: we do not sell personal information.
• Right to non-discrimination — We will not discriminate against you for exercising any of your CCPA rights.

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