Accessibility

We want everybody to be able to shop for a car here — including people who use a screen reader, navigate by keyboard, need larger text, or can't use a mouse.

If any part of this website gets in your way, call or text us at (805) 904-0010 and a real person here will get you the information — or finish the whole transaction with you — over the phone or in person. You will never lose out on a vehicle, a price, or a deal because our website didn't work for you.

The standard we work to

We aim to meet WCAG 2.1 Level AA — the Web Content Accessibility Guidelines published by the World Wide Web Consortium, and the benchmark most commonly referenced under the Americans with Disabilities Act and California's Unruh Civil Rights Act.

We're being straight with you: we are a small independent dealership, not a software company, and we don't claim this site is perfect. We test it, we fix what we find, and we fix what you tell us about. Accessibility here is ongoing work, not a box we checked once.

What we've built into the site

• Semantic markup and landmarks. Real headings in a logical order, real navigation and main-content regions, and real buttons and links — so assistive technology can announce the page structure instead of guessing at it.
• Full keyboard navigation. Every menu, filter, gallery, and form can be reached and operated with the Tab, arrow, Enter, and Escape keys. A "Skip to main content" link is the first thing you reach on every page, so you don't have to tab through the whole menu to get to the cars.
• Visible focus. Whatever is selected is outlined clearly, so you always know where you are on the page.
• Alternative text on images. Vehicle photos, badges, and icons carry descriptive text so a screen reader can describe what's on screen.
• Captions on video. Our vehicle walkaround videos are captioned. If you find one that isn't, tell us and we'll caption it.
• Color contrast. Text and interface elements are checked against WCAG AA contrast ratios, and we don't use color alone to communicate anything important.
• Reduced-motion support. If your device is set to reduce motion, our animated backgrounds, transitions, and scroll effects turn themselves down or off automatically.
• Resizable text and responsive layout. Zoom to 200% or use your browser's larger-text setting — the page reflows instead of clipping content.
• Forms with real labels. Every field has a visible, associated label, and errors are described in plain words rather than just turning a box red.

Where we know we're weakest

Parts of our site pull in content from outside services — vehicle history reports, financing applications, mapping, and payment tools. We don't control the code inside those, and their accessibility isn't ours to guarantee. If one of them blocks you, please call us. We'll do that step with you directly, and we'll take it up with the vendor.

Vehicle listings and photos also change every day as inventory turns over. If a specific listing has a missing description or a photo without useful alt text, let us know which vehicle and we'll correct it.

Run into a barrier? Tell us.

We'd genuinely rather hear about it than not. There is no form to fill out and no ticket number — you get a person.

• Call: (805) 904-0010
• Text: (805) 904-0010 — text is often the fastest way to reach us.
• In person: 933 S 4th Street, Grover Beach, CA 93433

If you can, tell us the page you were on, what you were trying to do, and what device or assistive technology you were using. That helps us reproduce the problem quickly — but don't let it stop you from reaching out. "The inventory page doesn't work with my screen reader" is plenty to get us started.

What we promise back

• We respond promptly. We aim to get back to you within one business day, and we'll tell you what we found and what we're doing about it.
• We fix it. Real barriers get prioritized and corrected, not filed away.
• You still get the car. Until it's fixed — and any time you'd simply prefer it — we will give you any information on this site, and complete any transaction available on this site, by phone or in person at no extra cost and on the same terms. Pricing, photos, vehicle history, financing, trade-in values, scheduling a test drive: all of it works over the phone.

Contact us

Pacific Autohaus
933 S 4th Street, Grover Beach, CA 93433
(805) 904-0010 · Text us

California Dealer License #70919. Hours: Mon–Fri 10am–6:30pm · Sat 10am–6:30pm · Sun 11am–6pm.